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BMC更新已启动、但由于出现错误而未完成

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8
Visibility:
Public
Votes:
2
Category:
aff-series<a>2009-137600</a>
Specialty:
hw
Last Updated:

适用场景

  • AFF A250
  • FAS 27xx

问题描述

  1. 从 ONTAP提示符启动BMC固件更新:

cluster::*> system service-processor image update -node * -package BMC_FW_308-04080_15.4.zip

Note: Firmware update will need to reboot the SP on completion. If your console
connection is through the SP, it will be disconnected
    Do you want to proceed with the firmware update ? {y|n}: y

SP firmware update has been successfully scheduled.

  1. BMC固件更新失败、并显示以下消息

cluster::> event log show -node node-01 -event sp.* 
Time         Node        Severity    Event
------------------- ---------------- ------------- ---------------------------
4/14/2022 15:45:12  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
4/13/2022 17:46:09  node-01      ERROR      sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
2 entries were displayed.

  1. servprocd 日志显示更新因错误221而失败:

Wed Apr 13 2022 17:45:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: update: BMC update has been successfully triggered.
Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: Waiting for BMC update to complete. Monitor count=(0), sleep 30 seconds...
Wed Apr 13 2022 17:45:39  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: lookup_bmc_updt_str: BMC update - Recoverable error.(0xdd)
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: monitorUpdate: BMC update has failed. Last status code(221).  
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: NOTICE: Servprocd::SpUpdate: set_bmc_state_cpmi: updated BMC status - 1.  
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state.
Wed Apr 13 2022 17:46:09  02:00 [kern_servprocd:info:5645] 0x80945a500: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected.   

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