跳转到主内容

NS224 シェルフのファン障害

Views:
11
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
HW
Last Updated:

環境

  • NS224シェルフ
  • NSM100 モジュール

問題

  • NS224シェルフのステータスは、ファンで障害が発生した場合に重大になります。

::> system node run -node <node> -command storage show fault

Enclosure Status: critical
Channel: 0x
Shelf: 0
Shelf Type: NS224NSM100
Module Type: NSM100

Fans:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,07,FF,27
  2: OK         01,07,FF,27
  3: OK         01,07,FF,27
  4: OK         01,07,FF,27
  5: OK         01,07,FF,27
 6: CRITICAL      02,00,00,70   OFF, FAIL
  7: OK         01,07,FF,27

  • イベントログには次のアラートが報告されます。

[Node-05: dsa_worker4: ses.status.fanError:EMERGENCY]: NS224NSM100 (S/N SHFGXXXXX000XXX) shelf 0 on channel 0x cooling fan error for Cooling element 6: critical status; fan is off. This element is on the unknown location.
[Node-05: dsa_worker4: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED

  • 環境セクションの例:

::> system node run -node <node> -command  

Channel: 0x
Shelf: 0

Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20; with error: 6
Cooling Units by element:
  [1] 20470 RPM
  [2] 20470 RPM
  [3] 20470 RPM
  [4] 20470 RPM
  [5] 20470 RPM
 [6] 0 RPM
  [7] 20470 RPM

  • 該当するファンは交換されましたが、問題 はそのままです。

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.