BMC更新在ONTAP升级期间失败

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Category:: fas-systems<a>2009636744</a>

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适用场景

ONTAP 9
FAS/AFF系统
底板管理控制器（ BMC ）

问题描述

在 ONTAP升级期间、不会自动在节点上升级BMC固件。
SP-MGMT-MLOG-TXT.GZ AutoSupport日志的部分显示以下事件：

[kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: InstallSpPckg: Installing /mroot/etc/sp_fw/BMC_FW.13.7P1.zip [kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: InstallSpPckg: SP firmware package /mroot/etc/sp_fw/BMC_FW.13.7P1.zip has been installed. [kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: ScheduleSpAutoUpdate: Checking whether SP network is available for SP firmware auto-update [kern_servprocd:info:6143] 0x80b715000: 0: ERR: Servprocd::SpUpdate: doPreUpdateChecks: In function - SpCPMIUpdateOp::doPreUpdateChecks() [kern_servprocd:info:6143] 0x80b715000: 0: ERR: Servprocd::SpUpdate: doPreUpdateChecks: Ping test to internal BMC IP failed. [kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: ScheduleSpAutoUpdate: SP Firmware network auto-update using firmware package /mroot/etc/sp_fw/BMC_FW.13.7P1.zip could not be scheduled. [kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: SpUpdateStateHandleEvent: New SP firmware package is locally available, SP auto-update has not been triggered. [kern_servprocd:info:6143] 0x80b715000: 0: NOTICE: Servprocd::SpUpdate: SpUpdateReport: New SP package 13.7P1 is available on local node. [kern_servprocd:info:6143] 0x809426f00: 8003ea000000080d: ERR: Servprocd::CLI: create_imp: The specified package /mroot/etc/software/http://10.16.11.5/web/netapp/BMC_FW.zip could not be read. [kern_servprocd:info:6143] 0x80946d400: 8503ea0000000445: ERR: Servprocd::CLI: get_bmc_boot_image: Failed to get boot image for BMC

重新启动BMC或尝试从 ONTAP提示符手动升级BMC不起作用。
尝试从BMC提示符升级BMC固件也失败。
即使重置BMC配置后，升级也不起作用。
重新拔插受影响节点的主板对升级BMC固件没有帮助。