跳转到主内容

NA51 固件上的 X4020 NVMe 驱动器可能超时并出现故障 导致多磁盘崩溃

Views:
35
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9
  • X4020A ( X4020S173A15TNQF ) NVMe 驱动器

问题描述

  • 磁盘开始超时并报告 SCSI 检查条件错误和路径重试(这些错误会重复多次):

Sun May 02 12:20:30 -0600 [CLUSTER-01: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device 0n.14L0: Check Condition: CDB 0x28:79bf3200:0040: Sense Data SCSI:aborted command -  (0xb - 0x90 0x6 0xfa)(5240). 
[?] Sun May 02 12:20:30 -0600 [CLUSTER-01: scsi_cmdblk_strthr_admin: disk.timeout.flush.start:debug]: Aggressive timeout flush started on disk 0n.14.
Sun May 02 12:20:30 -0600 [CLUSTER-01: disk_server_0: disk.IO.status:debug]: params: {'deviceName': '0n.14L0', 'returnCode': '9', 'pathRetryCount': '0', 'adapterStatus': '0x5', 'cdb': '0x28:7d726b10:0001', 'basicTimeout': '5', 'iASCQ': '0x0', 'iSenseKey': '0x0', 'sSenseCode': '', 'ETime': '5233', 'iASC': '0x0', 'victimRetryCount': '0', 'sSenseKey': 'SCSI:no sense', 'targetStatus': '0x0', 'disk_information': 'Disk 0n.14 Shelf 0 Bay 14 [NETAPP   X4020S173A15TNQF NA51] S/N [S123AB4CD45678] UID [36313230:4EC00745:00253845:00000003:00000000:00000000:00000000:00000000:00000000:00000000]', 'retryCount': '0', 'pathsTried': '0', 'timeoutRetryCount': '0'}
Sun May 02 12:20:30 -0600 [CLUSTER-01: scsi_cmdblk_strthr_admin: scsi.cmd.notReadyConditionEMSOnly:debug]: Disk device 0n.14L0: Device returns not yet ready: CDB 0x28:79bf3200:0040: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x82)(5240). 

  • 这样会导致磁盘故障:

Sun May 02 12:27:12 -0600 [CLUSTER-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device 0n.14L0: request failed after try #2: cdb 0x28:7a19bdc0:0040. 
Sun May 02 12:27:12 -0600 [CLUSTER-01: disk_server_0: scsi.debug:debug]: shm_setup_for_failure disk 0n.14 (S/N S123AB4CD45678) error 80000000h
Sun May 02 12:27:12 -0600 [CLUSTER-01: disk_server_0: scsi.debug:debug]: shm_setup_for_failure disk 0n.14 (S/N S123AB4CD45678) error 40000000h

  • 这可能会导致孤立磁盘,多磁盘崩溃以及聚合失败,并显示消息节点在启动后重新启动:

Sun May 02 12:30:14 -0600 [CLUSTER-01: config_thread: raid.assim.cls.notInCls:debug]: Orphaning disk 0n.14P3 in plex aggr1/0, because it is not in the CLS.
Sun May 02 12:30:14 -0600 [CLUSTER-01: config_thread: raid.assim.disk.spare:notice]: Sparing Disk 0n.14P3 Shelf 0 Bay 14 [NETAPP   X4020S173A15TNQF NA51] S/N [S123AB4CD45678NP003] UID [66313230:4EC00745:00253845:00000003:500A0981:00000003:00000000:00000000:00000000:00000000], because volume (aggr1) is online and complete
Sun May 02 12:30:14 -0600 [CLUSTER-01: config_thread: callhome.disk.orphan:notice]: Call home for ORPHAN DISK PROCESSING.

Sun May 02 12:30:25 -0600 [CLUSTER-01: config_thread: sk.panic:alert]: Panic String: aggr aggr1: raid volfsm, fatal multi-disk error.. Raid type - raid_dp Group name plex0/rg0 state DOUBLERECONS. 1 disk failed in the group. Disk 0n.14P2 Shelf 0 Bay 14 [NETAPP X4020S173A15TNQF NA51] S/N [S123AB4CD45678NP003] UID [66313230:4EC00745:00253845:00000003:500A0981:00000003:00000000:00000000:00000000:00000000] error: fatal disk error. in SK process config_thread on release 9.8P2 (C)
 
Sun May 02 12:30:53 -0600 [CLUSTER-01: config_thread: raid.vol.failed:notice]: Aggregate aggr1: Failed due to multi-disk error.
 
Sun May 02 12:33:03 -0600 [CLUSTER-01: send_boot_msg_thread: mgr.boot.reason_ok:notice]: System rebooted after power-on.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.