在BMC 1.81或更高版本上意外重新启动A700s

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Category:: aff-series<a>A700s</a><a>HA 互连</a><a>2008524003</a><a>ic1a</a><a>BURT 1403180</a>

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适用场景

AFF A700
BMC 1.81或更高版本

问题描述

AFF A700s节点意外重新启动。
服务处理器将重置节点、配对节点将接管：

[node_name_2: cf_hwassist: cf.hwassist.takeoverTrapRecv:notice]: hw_assist: Received takeover hw_assist alert from partner(node_name_1), system_down because reset_via_sp. W[node_name_2: cf_hwassist: cf.hwassist.takeoverTrapRecv:notice]: hw_assist: Received takeover hw_assist alert from partner(node_name_1), system_down because l2_watchdog_reset.

[node_name_2: swi1: mri_ha: nvmm.mirror.aborting:debug]: mirror of sysid 1, partner_type HA Partner and mirror state MIRROR_ONLINE is aborted because of reason Abort Pending. [node_name_2: gop_eq_thread: ic.linkStatusChange:info]: HA interconnect: Port ic1a link is down. [node_name_2: cf_fastTimeout: cf.ic.heartBeatFailed:error]: HA interconnect: Heartbeat failed. [node_name_2: cf_main: cf.fsm.takeoverByPartnerDisabled:error]: Failover monitor: takeover of node_name_2 by node_name_1 disabled (unsynchronized log). [node_name_2: rastrace_dump: rastrace.dump.saved:debug]: A RAS trace dump for module IC instance 0 was stored in /etc/log/rastrace/IC_0_20201027_17:15:50:245981.dmp. [node_name_2: ctrl_hb_port_ic1a: ctrl.rdma.heartBeat:info]: HA interconnect: Missed heartbeat to 192.0.1.4. [node_name_2: cf_main: cf.fsm.takeoverByPartnerDisabled:error]: Failover monitor: takeover of node_name_2 by node_name_1 disabled (HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support).

受影响的节点将重新启动、并在执行监督重置后进行恢复后可能工作正常
BMC SEL日志显示NMI和监视程序信息：

420 | 03/03/2023 | 17:51:10 | CriticalInt | Software NMI | Asserted 421 | 03/03/2023 | 17:51:10 | Watchdog2 | Timer interrupt | Asserted 422 | 03/03/2023 | 17:51:12 | Watchdog2 | Hard reset | Asserted 423 | 03/03/2023 | 17:51:12 | SysReset | State Asserted | Asserted 424 | 03/03/2023 | 18:20:22 | Platform Security #0x00 | Transition to Off Line | Asserted