跳转到主内容

更换主板后、AFF A250出现不可更正的计算机检查错误

Views:
14
Visibility:
Public
Votes:
0
Category:
aff-series<a>2009412907</a>
Specialty:
hw
Last Updated:

适用场景

AFF A250

问题描述

  • 更换主板后、节点在启动后不久将继续发生崩溃、并显示类似的不可更正的计算机检查错误崩溃:
PANIC  : Uncorrectable Machine Check Error at CPU9. SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x0000000064000000>(UCR_BUS_LOG(100),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(100,0,0):ErrSrcID(CorrSrc(0x66a0),UCorrSrc(0x66a0)), PLX PCIE 9797 switch on Controller, Br[9797](102,20,0): Link down. ,.
 
PANIC  : Uncorrectable Machine Check Error at CPU7. SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x0000000064000000>(UCR_BUS_LOG(100),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(100,0,0):ErrSrcID(CorrSrc(0x66a0),UCorrSrc(0x66a8)), PLX PCIE 9797 switch on Controller, Mellanox CX5 Ethernet in slot 2 on Controller, Mellanox CX5 Ethernet in slot 2 on Controller, PLX PCIE 9797 switch on Controller, Br[9797](102,21,0): Link down. ,.
  • 控制台日志可能会在启动期间报告以下内容:
Device Bus:76 Dev:0 Fun:0 (slot 2) failed to train at max link speed/width
-Expected GEN3, actual GEN1
-Expected x8, actual x8
 
Uncorrectable error detected at PCIE:Bus:100 Dev:0 Fun:0 for 1 time(s)!!!!
  • BMC事件日志指示总线可更正的错误、进而导致总线不可更正的错误:
f1 | OEM record ee | Device Bus: 118 Dev: 0 Fun: 0 (slot 2) Failed to train at max link speed/width, retraining cycle 0
- Expected GEN3, actual GEN1
- Expected x8, actual x8
...
101 | 01/08/2023 | 18:20:06 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
102 | 01/08/2023 | 18:20:06 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
103 | 01/08/2023 | 18:20:06 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
104 | 01/08/2023 | 18:20:06 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
...
13b | OEM record ee | Device Bus: 118 Dev: 0 Fun: 0 (slot 2) Failed to train at max link speed/width, retraining cycle 0
- Expected GEN3, actual GEN1
- Expected x8, actual x8
...
149 | 01/08/2023 | 17:14:03 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
14a | 01/08/2023 | 17:14:03 | Critical Interrupt #0x31 | Bus Uncorrectable error | Asserted

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.