FRU PSUx 的清单信息不可读

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Category:: aff-series<a>清单</a><a>SP 故障</a><a>2008776301</a><a>monitor.fru</a><a>BMC 故障</a><a>BURT 1140978</a>

Specialty:: hw

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适用场景

AFF A220
FAS 2554
FAS 2650
ONTAP 9

问题描述

EMS错误消息示例：

Wed May 19 09:56:06 +0000 [node1: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU1 is not readable.

Wed May 19 09:56:06 +0000 [node1: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU2 is not readable.

Wed May 19 10:00:00 +0000 [node1: statd: monitor.fan.failed:alert]: Multiple fans has failed.

Wed May 19 10:44:46 +0000 [node1: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 4 Temp) is not readable.

Wed May 19 10:44:46 +0000 [node1: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 3 Temp) is not readable.

Wed May 19 10:44:46 +0000 [node1: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 2 Temp) is not readable.

Wed May 19 10:44:46 +0000 [node1: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 1 Temp) is not readable.

Wed May 19 10:45:28 +0000 [node1: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating

Wed May 19 10:45:57 +0000 [node1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed

或

Sun Feb 27 16:08:11 +0900 [node1: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU3 is not readable.
 ...
 Sun Feb 27 17:07:11 +0900 [node1: env_mgr: monitor.fru.info.readable:info]: The inventory information of FRU PSU3 is readable.

平台传感器错误示例：

PSU1 Fan 1 and PSU1 Fan 2 init-failed

PSU2 Fan 1 and PSU2 Fan 2 init-failed

sysconfig -a 输出示例：

Shelf 0: DS224-12 Firmware rev. IOM12E A: 0220 B: ----

ONTAP 操作系统启动错误：

LOADER-B> boot_ontap

Loading X86_64/freebsd/image1/kernel:0x200000/1091691 0x30b000/10940288 0xf7a000/3783336 0x1315aa8/13717528

...

***************************************************

This platform is not supported in this release.

The system will now halt

***************************************************

BIOS Version: 11.9

...

Loading Device Drivers ...

Waiting for SP

...

IPMI:Read midplane FRU common header:timeout

SP failure. Resetting SP from primary FW. This can take a few minutes