跳转到主内容

控制器温度(PCISW芯片温度)不可读

Views:
21
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
hw<a>2009526906</a>
Last Updated:

适用场景

  • ONTAP 9
  • AF/FAS系统

问题描述

  • 控制器无法读取温度传感器并报告以下事件。

 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (PCISW-3 Die Temp) is not readable.
 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (PCISW-4 Die Temp) is not readable.

  • Chassis temperature is too high.. 可能会关注此事件。
  • PLATFORM SENSORS.XML 部分AutoSupport报告PCISW传感器出现故障

Sensor Name State Current Critical Warning Warning Critical
Reading Low Low High High
-------------------------------------------------------------------------------------------------
PCISW-3 Die Temp failed -- C 0 C 5 C 90 C 100 C
PCISW-4 Die Temp failed -- C 0 C 5 C 90 C 100 C

  •  SP固件已升级到最新版本
  • 重新启动 受影响节点的SP没有任何帮助。
  • 在执行接管/恢复并重新拔插受影响的主板后、问题描述仍然存在。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.