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关机并更换控制器后系统无法启动

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hw
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适用场景

  • AFF A300
  • FAS8200
  • 服务处理器 (SP)
  • 网络接口卡 (NIC)

问题描述

  • 系统关闭并显示以下消息
  • SPsystem log输出:

****************************

* Power Fail - Please Wait *

****************************

CPU cores enabled = 1

DIMM speed        = 2133.33 MHz

SATA (AHCI) Device: SV9MST6D120GLM41NP

 

Boot Loader version 6.0.6

Copyright (C) 2000-2003 Broadcom Corporation.

Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.

 

***********************************

* Pending cached data is detected *

* Starting the process to save to *

* media...                        *

***********************************

Destage is in progress, please wait

..........................................

Destage is completed successfully

Powering off from the backup power source

 

  • SPevent all输出:

Record 1392: Tue Jul  1 03:42:15 2025 [SysFW.notice]: Destage is started

Record 1393: Tue Jul  1 03:42:21 2025 [SP.critical]: Filer Reboots

Record 1394: Tue Jul  1 03:42:21 2025 [Trap Event.critical]: hwassist abnormal_reboot (28)

Record 1395: Tue Jul  1 03:42:44 2025 [ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Send failed

Record 1396: Tue Jul  1 03:42:53 2025 [SysFW.notice]: Time completing destage: 38 seconds

Record 1397: Tue Jul  1 03:43:33 2025 [IPMI.notice]: cb00 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"

Record 1398: Tue Jul  1 03:54:19 2025 [SP.critical]: Heartbeat stopped

Record 1399: Tue Jul  1 03:57:21 2025 [ASUP.notice]: Reminder email | (REBOOT (abnormal)) WARNING | Send failed

Record 1400: Thu Jul  3 03:24:39 2025 [IPMI.emergency]: triggered OS halt: Battery not charging

Record 1401: Thu Jul  3 04:33:50 2025 [SP CLI.notice]: admin "log in from Serial Console"

  • 即使更换主板后,系统仍无法启动,system power status显示为off在SP中。
  • system power on执行后,它会自动off过了一会儿。
  • 在更换接管的伙伴节点后,宕机的节点仍然显示以下消息并且无法启动。

BIOS Version: 11.16

Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.

 

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