跳转到主内容

SinglePathToDiskShelf_Alert

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用于

  • FAS/AFF 系统
  • ONTAP 9

问题描述

  • 检测到以下警告

#02 alertTrap <DC=[Node-02] HOST=[**-**.ecl.ntt.com.local] IPADDRESS=[*****] TAG_Resource=[****] xSLAkey=[alertTrap] TAG_Ifdesc=[]>
[ productTrapData.0 = "callhome.hm.alert.major:Call home for Health Monitor process nchm: SinglePathToDiskShelf_Alert[****]." productSerialNum.0 = "1-80-****", [DC=Node-02]

  • EMS 错误消息。(也可以自行恢复)

[nchmd: hm.alert.raised:alert]: Alert Id = SinglePathToDiskShelf_Alert , Alerting Resource = **** raised by monitor node-connect
[nchmd: hm.alert.cleared:notice]: Alert Id = SinglePathToDiskShelf_Alert , Alerting Resource = ****cleared by monitor node-connect

  • 或者在将新磁盘架添加到系统后,出现磁盘架单路径警报。

Node-02
node-connect SinglePathToDiskShelf_Alert 4168583XXXX905936 SAS-connect
Major Cable_tamper
Controller Node-02 has only a single-path configuration to disk shelf 2.10.
This might occur when the controller does not have dual-path configuration to stack 2, a SAS HBA port on the controller connected to the disk shelf is disabled, or shelf-to-shelf cabling is incorrect.

  • 此外,我们观察到该系统处于混合路径中。

NetApp Release 9.13.1P6: Tue Dec  5 11:06:25 EST 2023
 System ID: 0538168XXX (Node-01); partner ID: 0538168XXX (Node-02)
 System Serial Number: 652040000XXX (Node-01)
 System Rev: B1
 System Storage Configuration: Mixed-Path HA

NetApp Release 9.13.1P6: Tue Dec  5 11:06:25 EST 2023
 System ID: 0538168XXX (Node-02); partner ID: 0538168XXX (Node-01)
 System Serial Number: 652040000XXX (Node-02)
 System Rev: B1
 System Storage Configuration: Mixed-Path HA

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.