服务处理器固件更新失败

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适用场景

ONTAP 9
HW

问题描述

本文档介绍了在下载页面上的说明中提供的正常过程失败时更新 SP 固件的一些替代过程。

尝试更新服务处理器（ SP ）固件时，会报告以下一个或多个错误：

- [xxx:sp.orftp.failed:warning]: SP communication error, receiver unable to create file. - [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, Metadata info not present in backup. - Installing package...grep: /mnt/jffs2_rootfs_backup/install/Metadata: No such file or directory - [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending file /etc/RLM_FW/root-fs/usr/local/bin/forensics_config. - [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, Timeout while waiting for rsp type 5. - [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending checksum to SP. - Unarchiving package...grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory - [sp.firmware.update.failed:warning]: SP firmware update failed, unable to find SP firmware description file. - [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, version does not support existing RLM flash type - ...

> sp update http://web_server_name/path/sp_fw.tar.gz Downloading package... Uncompressing package... FW package unzip failed.....FAILED Cleaning up... ERROR : SP FW Update Unsuccessful.

注意：假设已从ONTAP 命令行界面提示符处尝试安装、并且已检查说明中的所有注意消息。如果没有、请确保已尝试执行此操作。

注意： 请参阅固件兼容性表并下载相应的ONTAP 支持的SP固件版本。使用不受支持的固件版本更新SP可能会导致严重问题。