Service Processor 固件更新失败
适用于
- ONTAP 9
- 服务处理器
- 固件升级
问题
本文档提供了在下载页面上详细说明的标准更新过程失败时,更新 Service Processor (SP/BMC) 固件的替代方法。
尝试固件更新时遇到的错误可能包括:
[xxx:sp.orftp.failed:warning]: SP communication error, receiver unable to create file.[xxx:sp.firmware.update.failed:warning]: SP firmware update failed due to missing Metadata in backup."Installing package...grep: /mnt/jffs2_rootfs_backup/install/Metadata: No such file or directory"[xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending file /etc/RLM_FW/root-fs/usr/local/bin/forensics_config.[xxx:sp.firmware.update.failed:warning]: SP firmware update failed, Timeout while waiting for rsp type 5.[xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending checksum to SP."Unarchiving package...grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory"[sp.firmware.update.failed:warning]: SP firmware update failed, unable to locate SP firmware description file.[xxx:sp.firmware.update.failed:warning]: SP firmware update failed, incompatible version with existing RLM flash type."Firmware install failed. Error message: Metadata info not present in destination partition."
命令和响应示例:
> sp update http://web_server_name/path/sp_fw.tar.gz
Downloading package...
Uncompressing package...
FW package unzip failed.....FAILED
Cleaning up...
ERROR : SP FW Update Unsuccessful.
注意:更新前,请参阅固件兼容性矩阵 并下载 ONTAP 支持的固件版本。
- 使用不兼容的固件可能导致严重的系统问题。