SP 或 BMC 固件更新失败，出现 (SSL_error_code = 1)

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Category:: fas-systems

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问题描述

更新未进行并最终中止：

::> system service-processor image update-progress show In Percent Node Progress Start Time Done End Time ---------------- -------- ------------------- ------- ------------------- node-01 yes 4/30/2024 14:33:33 5 - node-02 no 4/30/2024 10:15:33 0 4/30/2024 10:16:15 2 entries were displayed.

system service-processor image show 仍然指的是旧的 FW

EMS 报告故障：

servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected

hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller

SP-MGMT-MLOG-TXT.GZ 错误：

ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 7 (SSL_connect: certificate verify failed (SSL_error_code = 1))

SSL_shutdown: shutdown while in init (SSL_error_code = 1)

Error: SSL_connect: unknown state (SSL_error_code = 1) exception occurred in spcc_sp_get_sensor_info code

尝试通过 SSH 连接到 SP/BMC 时也可能出现问题，输入凭据后不显示提示
Service-Processor 在 system health subsystem show 输出中降级
ANDU ONTAP 升级无法更新捆绑的 SP 固件版本，出现 SSL_error_code=1