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在 e0M 启动且正常运行的情况下, SP 无法访问

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适用场景

  • FAS 8020

问题描述

  • 在 HA 对的一个节点上无法访问服务处理器 IP 地址,已验证网络连接,但 SP IP 不会对 ping 做出响应。
  • 在 e0M 端口上托管的受影响节点上的集群管理和节点管理 LIF 运行正常,因为它们是可载入和可访问的。
  • 虽然可以看到 e0M 端口的 MAC 地址,但连接的交换机端口上看不到服务处理器的 MAC 地址。
  • 服务处理器已重新启动,并尝试升级固件,但失败:
::> system service-processor reboot-sp -node <node name>
  • 服务处理器升级失败(SP-MGMT-MLOG-TXT.GZ 在 AutoSupport 中):
Jan 13 22:44:34 +0000 [node01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to transfer SP firmware image using network interface'}
[?] Thu Jan 13 22:44:34 +0000 [node01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
[?] Thu Jan 13 22:45:00 +0000 [node01: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller
[?] Thu Jan 13 22:46:22 +0000 [node01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 3.10 to 3.11 has been triggered.'}
[?] Thu Jan 13 22:46:34 +0000 [node01: notifyd: callhome.ondemand.invoke.all:notice]: params: {'aod_req_id': '61e0a0969f3f553997c0cd32', 'sequence': '472', 'URI': '', 'subject': 'ON DEMAND (ALL:AODS TRIGGERED)'}

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