升级固件后、SP无法启动到备份映像

适用场景

• FAS2620
• 服务处理器(SP)升级

问题描述

• SP升级过程已启动、但未完成、备份映像中包含较新版本。示例：

Primary firmware version 5.6P2
Backup firmware version 5.10

• 无法重新闪存和/或启动备份映像。
• 在强制备份映像闪存的情况下、ONTAP 或SP命令行界面中的SP手动更新仍无法进行

SP事件： 

记录1310：2022年10月27日星期四06：51：01 Fud.normal]:重新编码110、闪烁JFFS2映像时出错

Record 1442: Thu Nov 10 09:18:16 2022 [Fud.normal]: retcode 103, Metadata info not present int primary

Record 1471: Tue Nov 15 12:04:58 2022 [SP.emergency]: Reset by Ontap
Record 1472: Thu Jan  1 00:00:44 1970 [IPMI.notice]: 6f01 | c0 | OEM: ffff70005200 | ManufId: 150300 | SP Reset Due to Panic
Record 1473: Thu Jan  1 00:00:44 1970 [IPMI.notice]: 7001 | c0 | OEM: fcff70da0000 | ManufId: 150300 | POS Register: Kernel Panic

EMS 日志 

Tue Nov 15 13:09:36 +0100 [defeufas01mc-01: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Tue Nov 15 13:13:58 +0100 [defeufas01mc-01: servprocd: sp.firmware.incompatible:alert]: The SP firmware version 5.6P2 is not compatible with this version of Data ONTAP.
Tue Nov 15 13:34:45 +0100 [defeufas01mc-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 5.6P2 to 5.10 has been triggered.'}
Tue Nov 15 13:35:01 +0100 [defeufas01mc-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP firmware image has been successfully transferred to SP using network interface.'}
Tue Nov 15 13:35:28 +0100 [defeufas01mc-01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to successfully update SP firmware using network interface'}
Tue Nov 15 13:35:29 +0100 [defeufas01mc-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
Tue Nov 15 13:36:31 +0100 [defeufas01mc-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update has been successfully scheduled from  5.6P2 to 5.10'}

• 在 servprocdONTAP 中重置SP并重新启动服务后、问题描述 仍会保留。
• 节点重新启动后、问题描述 仍会保留