由于主板故障，电源状态严重

适用于

问题描述

• 接管的原因是未检测到心跳。

[cf.fsm.takeover.noHeartbeat:ALERT]: Failover monitor: Takeover initiated after no heartbeat was detected from the partner node.
[cf.fm.takeoverComplete:notice]: (EMS parameters: token="XXXXXXXXXXX_13:44:29_2024:12:14" partner_node_uuid="XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX")

• EMS 显示 PSU 错误并经常自动恢复。

[node1: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Temperature is Unreadable
[node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
[node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1.
[node1: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
[node1: spsm_listener: sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).
[node1: power_low_monitor: monitor.chassisPowerSupplies.ok:info]: Chassis power supplies OK.
[node1: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.

• SP-LATEST-IPMI 显示多个板载传感器处于 not_available  状态。

Fan Override               NORMAL
PSU1 Present               PRESENT
PSU1 Temp         not_available    -- C      0 C      5 C     50 C     60 C
PSU1 Curr         not_available    -- mA     --      --      --      --
PSU1 Fan1 Speed      not_available    -- RPM   4500 RPM   4600 RPM    --      --
PSU1 Fan1 Fault      not_available    --
PSU1 Fan2 Speed      not_available    -- RPM   4500 RPM   4600 RPM    --      --
PSU1 Fan2 Fault      not_available    --
PSU1 Pwr In OK                OK
PSU1 Pwr Out OK                OK
PSU1 FAULT                  OK
PSU1 Input Type      not_available    --
PSU1 Over Temp       not_available    --
PSU1 Over Volt       not_available    --
PSU1 Over Curr       not_available    --
PSU1 Crest Factor     not_available    --     1000      --     1728     2000
PSU1 InPwr Monitor     not_available    -- mW     --      --      --      --
PSU2 Present               PRESENT
PSU2 Temp         not_available    -- C      0 C      5 C     50 C     60 C
PSU2 Curr         not_available    -- mA     --      --      --      --
PSU2 Fan1 Speed      not_available    -- RPM   4500 RPM   4600 RPM    --      --
PSU2 Fan1 Fault      not_available    --
PSU2 Fan2 Speed      not_available    -- RPM   4500 RPM   4600 RPM    --      --
PSU2 Fan2 Fault      not_available    --
PSU2 Pwr In OK                OK
PSU2 Pwr Out OK                OK
PSU2 FAULT                  OK
PSU2 Input Type      not_available    --
PSU2 Over Temp       not_available    --
PSU2 Over Volt       not_available    --
PSU2 Over Curr       not_available    --
PSU2 Crest Factor     not_available    --     1000      --     1728     2000
PSU2 InPwr Monitor     not_available    -- mW     --      --      --      --
Bat Present                PRESENT

• 合作节点没有相同的问题，并报告 PSU 状态正常。