电源故障警报—AutoSupport 消息

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Category:: data-ontap-7

Specialty:: HW

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适用场景

Data ONTAP 7及更早版本
ONTAP 8.
ONTAP 9

事件摘要

以下消息表示以下情况之一：

电源已关闭或拔下。
向数据中心供电或向配电单元(PDU)供电或与配电单元(PDU)供电时出现故障或波动。
磁盘架电源出现故障。
电源线有故障
断路器已跳闸、稍后电源已恢复。

系统日志消息指示存在上述哪一种情况。磁盘架中的电源(2)为冗余电源。

Shelf fault SHLFLT: System Notification from Filer1 (SHELF POWER INTERRUPTED) WARNING AutoSupport PWRFLT:System Notification from Filer1 (SHELF POWER INTERRUPTED) WARNING

[ses.status.psWarning:warning]: DS14-Mk2-AT shelf 1 on channel 2a power warning for Power supply 2: non-critical status; DC undervoltage fault. This module is on the rear side of the shelf, at the right. [ses.status.psError:CRITICAL]: DS14-Mk2-AT shelf 1 on channel 2a power error for Power supply 2: critical status; power supply failed. This module is on the rear side of the shelf, at the right.

AutoSupport message: Shelf Power Interrupted

您可能还会看到以下AutoSupport消息：

SHELF_FAULT SHELF COOLING UNIT FAILED FAN FAIL

验证

验证哪个磁盘架报告错误。此错误消息指示磁盘架ID和通道、但在查找出现错误的组件时、此信息可能不有用。要使用问题描述检查组件、请运行 environment status 命令、此命令将显示每个磁盘架的完整状态。

NetApp-01::> system node run -node Netapp-01A -command environment status Channel: 2a Shelf: 1 SES device path: local access: 2a.18 Module type: AT-FCX; monitoring is active Shelf status: critical condition SES Configuration, via loop id 79 in shelf 5: logical identifier=0x50050cc00219fae3 vendor identification=XYRATEX product identification=DS14-Mk2-AT product revision level=3737 Vendor-specific information: Product Serial Number: OPSxxxxxxxxxxxx Optional Settings: 0x00 Status reads attempted: 1336282; failed: 0 Control writes attempted: 9756; failed: 0 Shelf bays with disk devices installed: 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0 with error: none Power Supply installed element list: 1, 2; with error: 2 Power Supply information by element: [1] Serial number: PMCxxxxxxxxxxxx Type: 5c Firmware version: <N/A> [2] Serial number: PMCxxxxxxxxxxxx Type: 5c Firmware version: <N/A> Cooling Unit installed element list: 1, 2; with error: none Temperature Sensor installed element list: 1, 2, 3; with error: none Shelf temperatures by element: [1] 22 C (71 F) (ambient) Normal temperature range [2] 42 C (107 F) Normal temperature range [3] 38 C (100 F) Normal temperature range Temperature thresholds by element: [1] High critical: 50 C (122 F); high warning 40 C (104 F) Low critical: 0C (32 F); low warning 10 C (50 F) [2] High critical: 63 C (145 F); high warning 53 C (127 F) Low critical: 0C (32 F); low warning 10 C (50 F) [3] High critical: 63 C (145 F); high warning 53 C (127 F) Low critical: 0C (32 F); low warning 10 C (50 F) ES Electronics installed element list: 1, 2; with error: none ES Electronics reporting element: 1 ES Electronics information by element: [1] Serial number: IMSxxxxxxxxxxxx CPLD version: 24 [2] Serial number: IMSxxxxxxxxxxxx CPLD version: 24

解决方法

验证哪个磁盘架报告错误。此错误消息指示磁盘架ID和通道、但在查找出现错误的组件时、此信息可能不有用。要使用问题描述检查组件、请运行 environment status 命令、此命令将显示每个磁盘架的完整状态。
检查站点是否存在电源问题。
使用已知正常工作的电缆检查电源线。
检查两个风扇是否都在转动。如果一个风扇转速较慢、则会发出电源故障信号。
检查电源是否正常工作；红色指示灯应亮起。如果磁盘架电源发生故障、可能需要更换。如果您需要更换磁盘架电源、请联系 NetApp技术支持或使用NetApp 支持站点申请更换 [1] 。