跳转到主内容

在所有 HA 邮箱磁盘崩溃升级到时出现永久错误 9.7P10

Views:
14
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

适用于

AFF A200

问题

  • 将 ONTAP 从 9.5P6 崩溃升级到 9.7P10
Panic_Message: Permanent errors on all HA mailbox disks (while marshalling header) in SK process fmmbx_instanceWorker on release 9.7P10 (C) 
  • 只有一个节点报告: 
node_name ERROR monitor.temp.unreadable: The controller temperature (Midplane 3 Temp) is not readable.
node_name ERROR monitor.temp.unreadable: The controller temperature (Midplane 4 Temp) is not readable.
node_name ERROR monitor.temp.unreadable: The controller temperature (Module A Expander Temp) is not readable.
node_name ERROR scsi.cmd.adapterHardwareErrorEMSOnly: Enclosure services device 0b.00.99: Adapter detected hardware error: HA status 0x6: cdb0x1c.
  • 两个电源工作正常,但: 
monitor.globalStatus.critical: Chassis temperature is too high..
monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1.
monitor.globalStatus.critical: Multiple fans has failed. Chassis temperature is too high..
monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1. Chassis temperature is too high..
monitor.globalStatus.critical: Multiple fans has failed. Chassis temperature is too high..
  • 和平台传感器输出:
PSU2 FRU  fru     fault normal PSU_OFF
PSU1 FRU  fru     fault normal PSU_OFF
PSU2 Bad discrete fault normal TRUE
PSU1 Bad discrete fault normal TRUE
PSU2 discrete     fault normal BAD
PSU1 discrete     fault normal BAD
PSU2 ON discrete  fault normal OFF
PSU1 ON discrete  fault

 
  • 服务处理器固件和内部交换机更新为最新版本时仍存在此问题。 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.