ONTAP 升级已暂停，因为无法加载新 BIOS 固件并显示 "mSATA 读取错误 "

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Category:: fas-systems

Specialty:: hw

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适用于

ONTAP 9
所有 FAS/AFF 型号

问题

EMS 显示 ONTAP 升级已暂停，如下所示：

[node01-01: notifyd: callhome.andu.pausederr:alert]: params: {'epoch': '#######-####-####-####-############', 'subject': 'AUTOMATED NDU PAUSED'}

SP 日志显示：在升级期间，无法从启动设备加载新 BIOS 固件以进行更新，并且系统在 Loader 提示符处登录：

system log

Warning: Automatic firmware update will start in 5 seconds. To abort, press Ctrl-C during this period.

!!!DO NOT POWER OFF SYSTEM!!! Firmware is being updated.

mSATA Read Error: PciRoot(0x0)/Pci(0x1F,0x2)/Sata(0x0,0x0,0x0) Failed to load flash image: Error Automatic firmware update skipped (update_flash command failed).

events all

Record 76: Thu Feb 25 03:07:21.000000 2021 [SysFW.warning]: Error[0x7] loading [/ENV/ENV], loaded ENV from [/ENV_BAK/ENV] Record 77: Thu Feb 25 03:07:31.000000 2021 [SysFW.critical]: mSATA Read Error: PciRoot(0x0)/Pci(0x1F,0x2)/Sata(0x0,0x0,0x0) Record 78: Thu Feb 25 03:07:28.822166 2021 [Trap Event.critical]: hwassist post_error (26) Record 79: Thu Feb 25 03:07:28.880674 2021 [Trap Event.critical]: SNMP post_error (26) Record 80: Thu Feb 25 03:07:33.000000 2021 [SysFW.notice]: Failed to update flash: Failed to load flash image. Record 81: Thu Feb 25 03:08:16.944258 2021 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Sent