节点因SP HBT已停止警报而关闭

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Category:: ontap-9

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适用场景

AF-A300
FAS8200
FAS8700
FAS2720
FAS2620
ONTAP 9

问题描述

节点关闭、并在事件日志中显示以下错误：

[Node-02: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds. [Node-02: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED [Node-02: env_mgr: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 2 minutes. [Node-02: spsm_listener: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

在节点宕机之前，SP-LATEST-IPMI可能会报多个传感器无法正常读取：

Sensor Name State Current Critical Warning Warning Critical Reading Low Low High High ------------------------------------------------------------------------------------------------- Partner Status not_available -- PSU1 Present not_available -- PSU1 5V not_available -- mV -- -- -- -- PSU1 12V not_available -- mV -- -- -- -- PSU1 5V Curr not_available -- mA -- -- -- -- PSU1 12V Curr not_available -- mA -- -- -- -- PSU1 Fan 1 not_available -- RPM -- -- -- -- PSU1 Fan 2 not_available -- RPM -- -- -- -- PSU1 Inlet Temp not_available -- C 0 C 5 C 57 C 62 C PSU1 Hotspot Temp not_available -- C 0 C 5 C 90 C 100 C PSU2 Present not_available -- PSU2 5V not_available -- mV -- -- -- -- PSU2 12V not_available -- mV -- -- -- -- PSU2 5V Curr not_available -- mA -- -- -- -- PSU2 12V Curr not_available -- mA -- -- -- -- PSU2 Fan 1 not_available -- RPM -- -- -- -- PSU2 Fan 2 not_available -- RPM -- -- -- -- PSU2 Inlet Temp not_available -- C 0 C 5 C 57 C 62 C PSU2 Hotspot Temp not_available -- C 0 C 5 C 90 C 100 C PSU_FAN not_available -- Module B Expander Temp failed -- C 0 C 5 C 80 C 90 C Module A Expander Temp failed -- C 0 C 5 C 80 C 90 C Midplane 4 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 3 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 2 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 1 Temp failed -- C 0 C 5 C 47 C 52 C Ambient Temp failed -- C 0 C 5 C 47 C 50 C Internal Shelf not_available --

即使在重新启动并重新拔插后、此节点仍无法启动。