跳转到主内容

节点无法启动、并显示BIOS MRC已映射出DIMM

Views:
72
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

适用场景

  • AFF A800
  • FAS 9500
  • ONTAP 9
  • 基板管理控制器(BMC)

问题描述

  • 节点关闭、无法启动、并显示以下事件:

Running full memory initialization.
DIMM: XX mapped out. BIOS MRC mapped out DIMM. Major Code 0xED Minor Code 0x09
ERROR: [55] Memory not installed
ERROR: DXE IPL not found

  • BIOS 升级失败,系统正在使用 BIOS 备份映像启动,除了“BIOS MRC mapped out DIMM
    (例如:升级前BIOS版本为18.7,升级后应该是18.13,但启动时却是18.5。)

================ Log #1 
Files /cfcard/x86_64/freebsd/image1/VERSION and /var/VERSION differ
ERROR: /var cannot be downgraded.
Waiting for PIDS:  2057.
Terminated
.
Setting default boot image to image1... 
done.
Uptime: 617d1h21m12s
================ Log #1 end time 
================ Log #2 start time 
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
DIMM:7 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0x30 / 0x2D
Complete channel mapped out.
System Reset Requested.
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
DIMM:12 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code: 0x31 / 0x36
Complete channel mapped out.
System Reset Requested.
BIOS Version: 18.7
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
HALT! Fatal Error: All memory mapped out.
Error Action: HALT System.
BIOS Version: 18.5
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
MEMORY WARNING: Major Code 0x30 Minor Code 0x2D Dimm 7
MEMORY WARNING: Major Code 0x30 Minor Code 0x2D Dimm 7
MEMORY WARNING: Major Code 0x30 Minor Code 0x2E Dimm 7
HALT! Memory Initialize Fatal Error.
Error Action: HALT System.
BIOS Version: 18.5
Portions Copyright (C) 2014-2022 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...

*****************************************
*** Booted from Backup Firmware Image ***
*****************************************
ACPI RSDP Found at 0x6f7fe014
Abort AUTOBOOT
LOADER-B>

  • 如果在ONTAP升级期间遇到此问题描述、则ANDU可能会暂停、因为节点无法启动。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.