节点由于主板故障无法启动,并报告"正在从主固件重置 SP"
适用于
- FAS26x0
- AFF A220 / FAS27x0
- AFF A300 / FAS8200
问题描述
- 服务处理器 (SP) 报告控制台日志中的
SP load is high
错误,节点关闭。 - ONTAP 无法从 Loader 启动,节点关闭后出现以下错误:
LOADER-A> boot_ontap
Loading X86_64/freebsd・・・
Loading X86_64/freebsd・・・
Starting program at ・・・
NetApp Data ONTAP 9.3P4
***************************************
This platform is not supported in this release.
The system will now halt
***************************************
BIOS Version: 11.1
Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
Loading Device Drivers ...
Waiting for SP ...
SP failure. Resetting SP from primary FW. This can take a few minutes
或
Failed to recover SP
IPMI:Get controller FRU inventory:failed
IPMI:Get midplane FRU 0 inventory:failed
Configuring Devices ...
IPMIPCI Slot Control failed.
CPU = 1 Processor(s) Detected.
Intel(R) Xeon(R) CPU D-1587 @ 1.70GHz (CPU 0)
CPUID: 0x00050664. Cores per Processor = 16
131072 MB System RAM Installed.
SATA (AHCI) Device: SV9MST6D120GLM41NP
Boot Loader version 6.0.10
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2020 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SPIPMIfailure. AbortAUTOBOOT
- SP 中将显示以下消息
events all
:
Record 231: Sun Aug 1 00:25:04 2021 [SysFW.notice]: Failed to recover SP
Record 232: Sun Aug 1 00:25:04 2021 [SysFW.critical]: IPMI:Get controller FRU inventory:failed
Record 233: Sun Aug 1 00:25:04 2021 [SysFW.notice]: IPMI:Get midplane FRU 0 inventory:failed
Record 234: Thu Jan 1 00:05:00 1970 [Trap Event.critical]: hwassist post_error (26)
- 以下消息将显示在伙伴节点的 SP
events all
日志中:
Sat Oct 15 13:05:38 2016 [Agent.notice]: Local Serial Exchange Error Internal MLER[4] asserted
Mon Oct 17 08:38:52 2016 [Agent.notice]: Local Invalid Serial Exchange Bus Internal MLER[5] asserted
Thu Jan 01 00:00:36 1970 [Agent.notice]: Midplane I2C Local Buffers Not Ready Internal MLER[6] de-asserted
Mon Oct 17 08:52:11 2016 [Agent.notice]: Midplane Local Grant Timeout Internal MLER[2] asserted
FW 已是最新版本
- SP/BMC
- 将固件升级到最新版本:更新 ONTAP 服务处理器 (SP) 或基板管理控制器 (BMC) 的步骤 [1]
- BIOS