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报告了多个环境传感器读取问题、节点未启动

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aff-series<a>2009969511</a>
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适用场景

AF-A400

问题描述

  • 新部署的控制器开机、并出现多个错误、即传感器对风扇的读数

callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: Fan2_1

monitor.globalStatus.critical: Multiple fans has failed: SysFan4 F2, SysFan3 F1, SysFan2 F2, SysFan2 F1, SysFan1 F2, SysFan1 F1.

  • 重新启动并重新拔插主板不能解决问题描述问题。
  • 更换主板后、遇到其他环境传感器错误:
    • 观察到NVBattery错误

WARNING: The battery is experiencing a critical failure:


- Internal error. Failed to communicate with the Environment Manager
Without a working battery, the system cannot retain data
during a power outage, which can result in data loss.
Power down the system and verify that the battery is
properly installed.

    • 在启动序列期间会观察到传感器和i2c总线滞留错误:

[Node01:netif.sfpEventErrorCode:error]: Unsupported or faulty transceiver or cable in port e0h. Error :Bus stuck(I2C or data shorted).
[Node01:netif.sfpEventErrorCode:error]: Unsupported or faulty transceiver or cable in port e0h. Error :Bus stuck(I2C or data shorted).
[Node01:monitor.power.unreadable:error]: A power sensor PVCCIN CPU0 in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVCCIN CPU1 in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ ABC in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ DEF in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ GHI in the controller module is not readable.
[Node01:monitor.power.unreadable:error]: A power sensor PVDDQ KLM in the controller module is not readable.

  • 在BMC升级到最新版本(创建此KB时为13.10P1)后、节点可以启动、但很快又失败。

 

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