登录到集群交换机"交换机名称"失败。无法收集技术支持日志

适用场景

• ONTAP 9.5 及更高版本
• Cisco

问题描述

• 系统运行状况警报报告以下警报：

cluster::> system health alert show Node: node-08 Resource: switch_name1(FXXXXXXX1234) Severity: Minor Indication Time: Fri Nov 11 03:29:34 2022 Suppress: false Acknowledge: false Probable Cause: Login failed to Ethernet switch "switch_name1(FXXXXXXX1234)". Cannot collect tech-support logs. Possible Effect: Ethernet switch tech-support logs are not available in AutoSupport(R) messages for troubleshooting. Corrective Actions: 1) To set up public SSH key authentication on the Ethernet switch, run the "system switch ethernet log setup-password" command. ONTAP(R) software requires one-time use of the Ethernet switch's administrative login credentials to set up the public SSH key for ONTAP access. The administrative credentials will be discarded after the setup command is complete. 2) If public SSH key authentication is already configured, log in to the Ethernet switch with administrative credentials from an SSH host or serial console to investigate the login failures. 3) To disable tech-support log collection, run the "system switch ethernet log disable-collection" command.

• 由于以下警报、交换机运行状况已降级：

cluster::> system health subsystem show Subsystem Health ----------------- ------------------ SAS-connect ok Environment ok Memory ok Service-Processor ok Switch-Health degraded CIFS-NDO ok Motherboard ok IO ok MetroCluster ok MetroCluster_Node ok FHM-Switch ok FHM-Bridge ok SAS-connect_Cluster ok