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如何使用 ONTAP 硬件 CommonDiags 工具

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适用于

  • 系统级诊断
  • AFF A1K,AFF A90,AFF A70,ASA A1K,ASA A90,ASA A70
  • FAS90,FAS70
  • FAS2820
  • AFF A250,AFF C250,ASA A250,ASA C250
  • FAS500f
  • AFF A400,AFF C400,ASA A400,ASA C400
  • FAS8300,FAS8700
  • AFF A320
  • AFF A800,AFF C800,ASA A800,ASA C800
  • AFF700s
  • 其他平台

说明

系统级诊断为搜索和确定受支持存储系统上的硬件问题的测试提供了菜单驱动的界面。您可以使用系统级诊断来确认特定组件是否正常工作或帮助识别故障组件。 

您可以在以下常见故障排除情况之一后运行系统级诊断:

  • 初始系统安装
  • 添加或更换硬件组件
  • 由未识别的硬件故障引起的系统死机
  • 对特定设备的访问变得间歇性或设备变得不可用

如果测试失败,测试结果将有助于技术支持人员提出适当的建议。可以通过重新安装 FRU 来解决故障。如果无法解决故障,则可能存在硬件故障,必须更换受影响的硬件。

 

我需要运行 System-level diagnostics 吗?

不,您不需要运行诊断程序 

  • ONTAP  系统在引导过程中执行各种 现场可更换单元 (FRU) 检查
  • 一旦引导 ONTAP 包括 运行状况监视器
    • 运行状况监控器主动监控您的集群中的特定严重情况,如果检测到故障或风险,则发出警报。
    • 如果有活动警报, 系统运行状况状态报告 集群处于降级状态。
    • 警报包含响应降级系统运行状况所需的信息。

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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