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如何对"所有HA邮箱磁盘上的永久错误"崩溃进行故障排除

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ontap-9
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hw
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适用场景

  • ONTAP 9
  • AFF 系统
  • ASA 系统
  • FAS 系统
  • Panic_Message: Permanent errors on all HA mailbox disks (while marshalling header)

问题描述

包含字符串""Permanent errors on all HA mailbox disks的节点崩溃表示节点 无法与HA邮箱磁盘进行通信。

  • HA邮箱磁盘是根 卷所在聚合的前两个磁盘。
  • 控制器无法与奇偶校验 磁盘或第一个数据磁盘进行通信。
  • 各种组件故障可能会使一个或多个磁盘无法访问发生原因。  
    • 通常、根本问题是单个磁盘 或非磁盘组件(例如总线 适配器、缆线、磁盘架等)导致多个磁盘看起来不可访问。 

EMS消息示例

Thu Feb 16 17:27:14 +0800 [node1: fmmbx_instanceWorker: sk.panic:alert]: Panic String: Permanent errors on all HA mailbox disks (while marshalling header) in SK process fmmbx_instanceWorker on release 9.11.1P5 (C)

 

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