跳转到主内容

在FAS27XX、AFF A220和AFF C190平台上处理L2 watchdog重置

Views:
6
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

适用场景

  • FAS27XX系统
  • AFF A220系统
  • AFF C190系统

问题描述

  • 节点意外重新启动
  • 节点在意外关闭后不会重新启动

受影响节点上的BMC日志显示以下内容: 

Record 402: Thu May 05 06:20:35.070000 2022 [ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Send failed
Record 403: Thu May 05 06:20:40.640000 2022 [IPMI.notice]: 0076 | 02 | EVT: 6fc302ff | System_Watchdog | Assertion Event, "Power cycle"
Record 404: Thu May 05 06:20:40.640000 2022 [IPMI Event.critical]: L2 watchdog timeout power cycle

  • 如果节点重新启动、则在EMS日志文件中会显示以下错误

Thu May 05 15:33:43 +0800 [netapp: splog_main: mgr.boot.reason_abnormal:EMERGENCY]: System rebooted due to a watchdog reset.
Thu May 05 15:33:43 +0800 [netapp: splog_main: callhome.reboot.watchdog:alert]: Call home for REBOOT (watchdog reset)

  • 如果节点无法重新启动、system senors则BMC可能会在中将显示 Attn_Sensor1Asserted

PCI_SW1_Err    | 0x0     | discrete   | Deasserted | na     | na     | na     | na     
Wrench_Port_Up   | 0x0     | discrete   | Enabled   | na     | na     | na     | na     
SysReset      | 0x0     | discrete   |       | na     | na     | na     | na     
System_Watchdog  | 0x0     | discrete   |       | na     | na     | na     | na     
Attn_Sensor1    | 0x0     | discrete   | Asserted  | na     | na     | na     | na 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.