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Flash Cache NVMe脱机—AutoSupport 消息

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适用场景

  • ONTAP 9
  • callhome.nvme.offline:alert

事件摘要

  • 如果直连NVMe模块脱机、则会显示此消息。
  • 当模块脱机时、它要么出现严重故障、要么不再可靠。
  • 无论哪种情况、该卡都无法再正常工作、并且已脱机。

验证

主叫事件

HA Group Notification from Node Name (Flash Cache NVMe Offline) ALERT

EMS日志
  • event log show -severity * -message-name callhome*

Sat Mar 12 13:12:12 +0100 [Node Name: gemini-notif-thread: callhome.nvme.exhausted:alert]: Callhome for Flash Cache NVMe Offline.

命令行
  • system node run -node <node name> -command sysconfig 
slot 1: Flash Cache NVMe Serial Number: XXXXXXXX Part Number: 119-00329 Hardware Revision: A0 Firmware Version: NA03 Firmware File: X3311_S00005000NVM Model Name: X3311A Capacity: 1024 GB State: failed

解决方法

  1. 如果上述设备的固件版本低于NA03，则需要使用 如何更新脱机NVMe Flash Cache进行更新。

  2. The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

追加信息

附加信息 _text

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.