固件升级失败、并显示"NVMe.FW.active.Failed"
适用场景
- FAS2720
- FAS2750
问题描述
- NVMe模块(X3311A)无法升级两个节点上的固件:
cluster::> event log show
 Time                Node             Severity
 Event
 ------------------- ---------------- ------------- ---------------------------
 6/16/2022 19:04:28  node01          ERROR         nvme.fw.activate.failed: NVMe caching module in slot 1 with
 serial number Sxxxxxxxxxxx24 and model number X3311A failed to activate firmware. Error code: 0xe02002000089.
 6/16/2022 19:04:25   node02          ERROR         nvme.fw.activate.failed: NVMe caching module in slot 1 with
 serial number Sxxxxxxxxxxx04 and model number X3311A failed to activate firmware. Error code: 0xe02002000089.
- SYSCONFIG-A显示两个NVMe闪存均正常的状态:
- 节点01
slot 1: Flash Cache NVMe
         Serial Number:      Sxxxxxxxxxxx24
         Part Number:        119-00329
         Hardware Revision:  C0
         Firmware Version:   NA00
         Firmware File:      X3311_S000PM9A3NVM
         Model Name:         X3311A
         Capacity:           1024 GB
         State:             ok
- 节点-02
slot 1: Flash Cache NVMe
         Serial Number:      Sxxxxxxxxxxx04
         Part Number:        119-00329
         Hardware Revision:  C0
         Firmware Version:   NA00
         Firmware File:      X3311_S000PM9A3NVM
         Model Name:         X3311A
         Capacity:           1024 GB
         State:             ok