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由于温度过高故障、DS4486磁盘架中报告了故障

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fas-systems<a>2009年543244</a>
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适用场景

  • ONTAP 9
  • DS4486 磁盘 架
  • FAS/AFF 系统

问题描述

  • 事件日志中报告了以下磁盘架故障错误:

[Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 3b. Check fans, power supplies, disks, and temperature sensors.
[Node-02: dsa_worker3: callhome.shlf.overtemp:debug]: Call home for SHELF OVER TEMPERATURE 43 C (109 F)
[Node-02: dsa_worker3: ses.status.temperatureError:debug]: DS4486 (S/N SHJGDXXXXXXX123) shelf 10 on channel 0d temperature error for Temperature sensor 1: critical status; overtemperature failure. Current temperature: 43 C (109 F). This module is on the front of the shelf on the left, on the OPS panel.

  • ENVIRONMENT 日志报告温度传感器1温度过高故障:

Channel: 0d
Shelf: 10
SES device path: local access: 0d.10.99
Module type: IOM6; monitoring is active  
Shelf status: critical condition
SES Configuration, shelf 10:

Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12; with error: 1
   Shelf temperatures by element:
    [1] 43 C (109 F) (ambient) Overtemperature failure!
    [2] 28 C (82 F)  Normal temperature range

  • STORAGE-FAULT AutoSupport部分显示了温度传感器的温度过高警告:

Enclosure Status: critical
Channel: 0d
Shelf: 10
Shelf Type: DS4486
Product Serial Number: SHJGDXXXXXXX123
Module Type: IOM6

Temperature Sensors:
Element Status      Status Bytes  Status Descriptions
 1: CRITICAL      02,00,3F,0C   OT WARNING, OT FAILURE
  2: OK         01,00,30,00  

  • 数据中心不存在环境问题。
  • 连接到同一HA对的任何其他磁盘架不会报告温度过高错误。

 

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