跳转到主内容

FAS9000 "system node AutoSupport invoke—splog"命令失败

Views:
9
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

适用场景

  • FAS9000
  • AFF A700

问题描述

  •  system node AutoSupport invoke—splog命令失败、并显示以下错误。

 Collecting remote node logs via serial port
Error: command failed: [Job XXXX] Job failed: The latest log files from the service processor cannot be found for use in an AutoSupport. The most recent log files have been sent and
archived to "/mroot/etc/log/sp/" on node XXXX.

  • SP-LATEST-SYSLOG 指示SP日志收集时间为69秒。

Jan 1 xx:xx:xx (none) splogd[915]: sp collect latest splog takes 69 secs, success collection time is Fri Jan 1 xx:xx:xx xxxx

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.