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FAS2820 无法启动系统级诊断

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ontap-9
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hw
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适用于

  • NetApp FAS2820
  • ONTAP 9
  • 连接了外部 SAS 磁盘架的的系统

问题

  • 在初始设置或硬件维护期间尝试启动系统级诊断时,如果连接了 SAS 磁盘架电缆,则诊断模式将无法启动。观察到以下日志输出:

LOADER-A> boot_diags

Wait for driver loading...
[73.264215] sas: TMF task timeout for 5000c500f5897afe and not done
[114.736221] sas: TMF task timeout for 5000c500f5897afe and not done
[156.208223] sas: TMF task timeout for 5000c500f5897afe and not done
[197.680218] sas: TMF task timeout for 5000c500f5897afe and not done
[197.686648] pm80xx: rc=-5
...
********************************************************
* Loading driver timeout! ENV setup may be incomplete!! *
********************************************************
ls: cannot access '/sys/class/sas_phy/phy-6:4/device/port/': No such file or directory
[402.857729] Midplane not recognized after 5 retries!

  • 只有在断开 SAS 电缆连接后,才能成功启动诊断模式。

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