DS460C磁盘架温度传感器未知、并且dcm严重
适用场景
- ONTAP 9
- DS460C 磁盘架
问题描述
- 事件日志中会报告以下警报:
[Node-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "10", module "B", drawer "2", PHY"0" is reporting an unknown link rate.
 [Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 10a. Check fans, power supplies, disks, and temperature sensors.
- AutoSupport的STORAGE-SHELF部分显示受影响药屉通过受影响模块的未知链路速率:
Shelf name:   9b.shelf10
 Shelf id:    10
 Channel:     9b
 Module:     B
 Shelf UID:    50:XX:XX:XX:XX:XX:XX:XX
 Shelf S/N:    SHJGDXXXX00380
 Term switch:   N/A
 Shelf state:   ONLINE
 Module state:  OK
           Partial Path   Link   Invalid   Running    Loss   Phy     CRC    Phy
 Disk      Port   Timeout     Rate    DWord   Disparity   Dword   Reset    Error   Change
 Id       State   Value (ms)   (Gb/s)   Count   Count     Count   Problem   Count   Count
 --------------------------------------------------------------------------------------------------
 [DCM1.0] OK        0     12.0     0       0     0     0      0     7
 [DCM1.1] OK        0     12.0     0       0     0     0      0     7
 [DCM1.2] OK        0     12.0     0       0     0     0      0     7
 [DCM1.3] OK        0     12.0     0       0     0     0      0     7
 [DCM2.0] UNKWN LNK   0      NA    0       0     0     0      0     8
 [DCM2.1] UNKWN LNK   0      NA    0       0     0     0      0     8
 [DCM2.2] UNKWN LNK   0      NA    0       0     0     0      0     8
 [DCM2.3] UNKWN LNK   0      NA    0       0     0     0      0     8
 [DCM3.0] OK        0     12.0     0       0     0     0      0     7
- 存储故障部分显示映射到受影响药屉的温度传感器报告为未知、而药屉报告为严重:
Enclosure Status: information
 Channel: 1d
 Shelf: 10
 Shelf Type: DS460-12
 Product Serial Number: SHJGDXXXX00380
 Module Type: IOM12B
Temperature Sensors:
 Element Status      Status Bytes  Status Descriptions  
  20: OK         01,00,35,00   
  21: UNKNOWN      06,00,33,00   
  22: OK         01,00,36,00   
  23: OK         01,00,35,00   
  24: OK         01,00,35,00   
  25: OK         01,00,39,00   
  26: UNKNOWN      06,00,3A,00   
  27: OK         01,00,3B,00   
  28: OK         01,00,3A,00   
  29: OK         01,00,3A,00  
Drawers Control Module:
 Element Status            Status Bytes  Status Descriptions
   1 [IOM12B A]   : OK         01,00,01,01   REPORT, TYPE BIT0
   2 [IOM12B A]   : OK         01,00,01,01   REPORT, TYPE BIT0
   3 [IOM12B A]   : OK         01,00,01,01   REPORT, TYPE BIT0
   4 [IOM12B A]   : OK         01,00,01,01   REPORT, TYPE BIT0
   5 [IOM12B A]   : OK         01,00,01,01   REPORT, TYPE BIT0
   6 [IOM12B B]   : OK         01,00,01,01   REPORT, TYPE BIT0
  7 [IOM12B B]   : CRITICAL     02,40,00,00  FAIL
   8 [IOM12B B]   : OK         01,00,01,01   REPORT, TYPE BIT0
   9 [IOM12B B]   : OK         01,00,01,01   REPORT, TYPE BIT0
  10 [IOM12B B]   : OK         01,00,01,01   REPORT, TYPE BIT0