跳转到主内容

集群交换机重新启动时出现内核崩溃和"MissingPathFromSwitchToNSM"运行状况警报

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用于

  • ONTAP  9
  •  Cisco Nexus N9K-C9336C-FX2 集群交换机

问题

  • ONTAP Health Monitor 发出警报:schm: MissingPathFromSwitchToNSM_Alert[3.10:B]

  • EMS 日志报告 SwitchReboot_Alert 针对受影响的集群交换机反复生成和清除

  • CSHM 将交换机未受监控的原因报告为"Invalid Model Number"

  • system switch ethernet show 显示受影响交换机的 is-discovered: false

  • 交换机无法通过 SSH 访问(管理 IP 间歇性无响应)

  • 交换机日志显示重复出现内核崩溃,并伴有机器检查异常 (MCE):

    %KERN-0-SYSTEM_MSG: mce: [Hardware Error]: PROCESSOR 0:50663 TIME <timestamp> SOCKET 0 APIC 0 microcode 700001e - kernel
  • show system reset-reason 在交换机上确认:Reason: Kernel Panic

  • 每次崩溃/重启周期后交换机正常运行时间重置

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.