因主板故障而导致机箱电源降低时呼叫总部

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适用于

FAS8200
AFF A300

问题

chassis power degraded 的多个事件警报。示例：

HA Group Notification from node_name (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.) ERROR

初步 SP_HBT_STOPPED 事件

HA Group Notification from node_name (SP HBT MISSED) NOTICE

HA Group Notification from node_name (SP HBT STOPPED) ALERT

节点无法使用以下控制台消息启动。示例：

BIOS Version: 11.20 Portions Copyright (C) 2014-2023 NetApp, Inc. All Rights Reserved. Initializing System Memory ... Loading Device Drivers ... Waiting for SP ... SP failure. Resetting SP from primary FW. This can take a few minutes Waiting for SP ... SP failure. Resetting SP from backup FW. This can take a few minutes Waiting for SP ... Failed to recover SP IPMI:Get controller FRU inventory:failed IPMI:Get midplane FRU 0 inventory:failed Configuring Devices ... IPMI PCI Slot Control failed. CPU = 2 Processor(s) Detected. Intel(R) Xeon(R) CPU D-1587 @ 1.70GHz (CPU 0) CPUID: 0x00050664. Cores per Processor = 16 CPU1 (CPU 1) CPUID: 0x00000000. Cores per Processor = 0 131072 MB System RAM Installed. SATA (AHCI) Device: SV9MST6D120GLM41NP Boot Loader version 6.0.17 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved. BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

重新启动后 Service Processor 降级状态。
Service Processor 日志显示多个传感器读取问题。
更换控制器后问题仍然存在。