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机箱电源需要更换 - AutoSupport 消息

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适用于

  • ONTAP 9
  • AFF 系统
  • ASA 系统
  • FAS 系统
  • HA Group Notification from ClusterA-01 (CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 1) ERROR

事件摘要

本文介绍了如何处理 AutoSupport 消息的过程 - 需要更换机箱电源。

此消息表示 Controller Chassis 上的一个或多个电源未正常工作。

    验证

    检查问题是否仍然存在或已解决。

    sensor show -node <node_name> -name *PSU*

    Node Sensor                 State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
    ---- --------------------- ------ ----------- -------- -------- ------- -------
    Cluster1-01
         FRU PSU3             normal      GOOD
         FRU PSU1             normal      GOOD
         PSU1 Present         normal    PRESENT
         PSU1 AC In Volt      normal  212000 mV     88000    90000       -  255000
         PSU1 AC In Curr      normal    1400 mA         -        -   14000   14980
         PSU1 12V Out Volt    normal   11940 mV     10980    11400   12900   13500
         PSU1 12V Out Curr    normal   22000 mA         0        -  140000  144000
         PSU3 Present         normal    PRESENT
         PSU3 AC In Volt      normal  212000 mV     88000    90000       -  255000
         PSU3 AC In Curr      normal    1190 mA         -        -   14000   14980
         PSU3 12V Out Volt    normal   11940 mV     10980    11400   12900   13500
         PSU3 12V Out Curr    normal   19000 mA         0        -  140000  144000

    解决方法

    这些警报通常是由以下原因引起的:

    • 数据中心的持续维护
    • PSU 电源供应问题

    验证以下内容:

    • 是否有正在进行的现场维护?
    • 是否存在当地停电/问题?
    • 电源是否正常工作?

    SP 故障排除

    1. 逐一重新启动两个节点的 SP,以确保警报不会被错误报告。

    2. 将 SP 升级到最新固件:最佳做法是保持 FW 更新到最新: 更新 ONTAP 的 Service Processor (SP) 或 Baseboard Management Controller (BMC) 的步骤

     

    • 如果电源不是问题所在,并且问题没有得到解决,则可能需要更换部件。

      Please contact NetApp Technical Support or log into the NetApp Support Site to create a technical case. Reference this article for further assistance.

    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.