跳转到主内容

1个节点报告AFF A300机箱风扇FRU故障

Views:
2
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

适用场景

  • FAS8200
  • AFF A300
  • ONTAP 9

问题描述

  • 其中一个节点报告 机箱风扇FRU 出现故障

callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: SysFan1 F1
callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: SysFan1 F2

  • 事件日志中报告了多个错误和警报

Cluster::> event log show
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
2/24/2025 02:19:58  Node B      ERROR         monitor.chassisFan.stop: Chassis fan contains at least one stopped fan: SysFan1 F2 (failed)
2/24/2025 02:19:58  Node B      ERROR         monitor.chassisFan.stop: Chassis fan contains at least one stopped fan: SysFan1 F1 (failed)
2/24/2025 02:00:00  Node B      ALERT         monitor.fan.failed: Multiple fans has failed: Sysfan1 F1, Sysfan1 F2.
2/24/2025 01:25:03  Node B      ALERT         callhome.hm.alert.critical: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert.
2/24/2025 01:24:47  Node B      ALERT         hm.alert.raised: Alert Id =CriticalFruMultiFaultAlert, Alerting Resource = xxxx raised by monitor chassis
2/24/2025 01:20:00  Node B      EMERGENCY     monitor.globalStatus.critical: Multiple fans has failed: Sysfan1 F1, Sysfan1 F2.

  • system node environment sensors show 的输出显示FAN1存在故障

Node Sensor                 State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
Node B
     Fan3                  normal
                                         GOOD
     Fan2                  normal
                                         GOOD
     Fan1                  fault
                                         MULTIFAULT

  • 节点A在sysconfig -M 中正确报告了风扇FRU信息 、但节点B显示错误

Node A
!FAN1!042142036602!!441-00025!A1!
!FAN2!021917019266!!441-00025!A1!
!FAN3!021917019271!!441-00025!A1!

Node B
!FAN1: Error reading FRU EEPROM
!FAN2!021917019266!!441-00025!A1!
!FAN3!021917019271!!441-00025!A1!

  • 已更换风扇FRU、但问题描述未解决

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.