跳转到主内容

仅在一个HA节点上报告"Chassis fan FRU failed:Multiple fans have failed (机箱风扇FRU出现故障:多个风扇出现故障)"

Views:
69
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用场景

  • FAS2720

问题描述

  • HA对中的一个节点在EMS中报告多个风扇故障。
[?]  Sun Feb 02 09:05:42 +0000 [NodeA: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed
  • 在报告错误的节点中、 多个 传感器如下所示 bmc status -d

SNMP Bad Fan Count            MULTI_FAILED
Chassis is Under Temp   invalid       --
Chassis is Over Temp             YES
PSU2 Bad          invalid       --
PSU1 Bad          invalid       --
PSU2            invalid       --
PSU1            invalid       --
PSU2 ON          invalid       --
PSU1 ON          invalid       --
PSU1 INFO                 FAILED
PSU1 INFO                 FAILED
PSU1 FRU                 MULTIFAULT
PSU2 FRU                 MULTIFAULT
Partner Status       failed        --
PSU1 Present               PRESENT
PSU1 5V          init_failed     -- mV     --      --      --      --
PSU1 12V          init_failed     -- mV     --      --      --      --
PSU1 5V Curr        init_failed     -- mA     --      --      --      --
PSU1 12V Curr       init_failed     -- mA     --      --      --      --
PSU1 Fan 1         init_failed     -- RPM    --      --      --      --
PSU1 Fan 2         init_failed     -- RPM    --      --      --      --
PSU1 Inlet Temp      init_failed     -- C     --      --      --      --
PSU1 Hotspot Temp     init_failed     -- C     --      --      --      --
PSU2 Present               PRESENT
PSU2 5V          init_failed     -- mV     --      --      --      --
PSU2 12V          init_failed     -- mV     --      --      --      --
PSU2 5V Curr        init_failed     -- mA     --      --      --      --
PSU2 12V Curr       init_failed     -- mA     --      --      --      --
PSU2 Fan 1         init_failed     -- RPM    --      --      --      --
PSU2 Fan 2         init_failed     -- RPM    --      --      --      --
PSU2 Inlet Temp      init_failed     -- C     --      --      --      --
PSU2 Hotspot Temp     init_failed     -- C     --      --      --      --
PSU_FAN          failed        --
Module B Expander Temp   init_failed     -- C     --      --      --      --
Module A Expander Temp   init_failed     -- C     --      --      --      --
Midplane 4 Temp      failed       -- C      0 C      5 C     47 C     52 C
Midplane 3 Temp      failed       -- C      0 C      5 C     47 C     52 C
Midplane 2 Temp      failed       -- C      0 C      5 C     47 C     52 C
Midplane 1 Temp      failed       -- C      0 C      5 C     47 C     52 C
Ambient Temp        init_failed     -- C     --      --      --      --
Internal Shelf       failed        --

  • 即使重新启动BMC或升级到最新的BMC版本、此问题描述仍会保留。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.