HA 对中的两个节点均因断电而重新启动

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Category:: aff-series<a>2008909305</a>

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适用场景

FAS 系统
AFF 系统

问题描述

HA对中的两个节点会同时重新启动。
EMS日志示例 (在两个节点中重复)显示了两个PSU中的直流电压过低和交流故障：

[node_name: dsa_worker3: ses.status.psWarning:error]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power warning for Power supply 1: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom left. [node_name: dsa_worker4: ses.status.psError:alert]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power error for Power supply 1: critical status; AC Fail. This module is on the rear of the shelf at the bottom left. [node_name: dsa_worker4: callhome.shlf.power.intr:error]: Call home for SHELF POWER INTERRUPTED [node_name: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors. [node_name: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1. [node_name: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1. [node_name: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1. Disk shelf fault. [node_name: dsa_worker2: ses.status.psInfo:info]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power supply information for Power supply 1: normal status. [node_name: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1. [node_name: power_low_monitor: monitor.chassisPowerSupplies.ok:info]: Chassis power supplies OK. [node_name: dsa_worker0: ses.status.psWarning:error]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power warning for Power supply 2: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom right. [node_name: dsa_worker2: ses.status.psWarning:error]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power warning for Power supply 2: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom right. [node_name: dsa_worker2: callhome.shlf.ps.fault:error]: Call home for SHELF POWER SUPPLY WARNING [node_name: dsa_worker0: ses.status.psWarning:error]: DS224-12 (S/N 012345678910) shelf 0 on channel 0b power warning for Power supply 2: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom right. [node_name: dsa_worker3: callhome.shlf.ps.fault:error]: Call home for SHELF POWER SUPPLY WARNING [node_name: dsa_worker3: callhome.shlf.ps.fault:error]: Call home for SHELF POWER SUPPLY WARNING

报告断电(在两个节点中同时重复)的BMC/SP事件示例：

或

BMC/SP系统日志报告电源问题(在两个节点上同时重复)示例：

BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17) BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: EventFilter: event on sensor(#0x32 dir:3) match (15) ALERT BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17) BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: EventFilter: event on sensor(#0x34 dir:3) match (15) ALERT BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17) BMC hsam[1426]: FRU /chassis-1 LED on BMC hsam[1426]: FRU /chassis-1/controller-b/cna-3 LED on BMC hsam[1426]: HSAM OS(bmc):cmd(set) FLD(cna-4):fault(Overcurrent Protection Fault) BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: EventFilter: event on sensor(#0x5b dir:3) match (15) ALERT BMC hsam[1426]: FRU /chassis-1 LED on BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17) BMC hsam[1426]: FRU /chassis-1/controller-b/cna-4 LED on BMC hsam[1426]: HSAM OS(bmc):cmd(set) FLD(cna-1):fault(Overcurrent Protection Fault) BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: EventFilter: event on sensor(#0x5d dir:3) match (15) ALERT BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17) BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: EventFilter: event on sensor(#0x5e dir:3) match (15) ALERT BMC IPMIMain[1142]: [1142 : 1167 INFO]PEF.c: Power Action:needed(0) action(0); Alert Action: needed(1) action(17)

在重新安装或更换PSU和/或控制器后、问题描述仍会保留。