BMC升级失败、并显示sp.firmware.incompatible

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Category:: ontap-9

Specialty:: hw<a>2009年606581</a>

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适用场景

ONTAP 9.8P4
FAS2720
基板管理控制器(BMC)固件更新

问题描述

BMC更新进度未超过10%、然后失败
通过BMC命令行界面或ONTAP命令行界面手动升级BMC失败
使用BMC命令行界面强制更新失败

SP-MGMT-MLOG:

0000002c.0002c6ed 01635393 Mon Jun 26 2023 14:54:28 09:00 [kern_servprocd:info:5176] 0x808700800: 0: ERR: Servprocd::SpUpdate: update: unable to successfully update SP firmware using network interface 0000002c.0002c6f0 01635393 Mon Jun 26 2023 14:54:29 09:00 [kern_servprocd:info:5176] 0x808700800: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state. 0000002c.0002c6f1 01635393 Mon Jun 26 2023 14:54:29 09:00 [kern_servprocd:info:5176] 0x808700800: 0: NOTICE: Servprocd::SpUpdate: SpUpdateStateHandleEvent: Maximum SP auto-update retries value has been reached. SP auto-update is blocked from version 11.1P3 to 11.9 0000002c.0002c6f2 01635393 Mon Jun 26 2023 14:54:29 09:00 [kern_servprocd:info:5176] 0x808700800: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected.

EMS.log:

[node2: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected. node2: servprocd: sp.firmware.incompatible:alert]: The SP firmware version 11.1P3 is not compatible with this version of Data ONTAP.