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使用IIS作为Web服务器时、ONTAP 9.1上的BMC更新失败

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Category:
fas-systems<a>ONTAP 9.1</a><a>AFF A700s</a><a>1086730</a>
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9.1
  • AFF A700
  • Windows Internet信息服务(IIS)

问题描述

  • 从IIS Web服务器更新BMC固件时、如果您使用的是ONTAP 9.1、则必须下载.ima文件。
  • 更新固件时、它可能会启动、但会立即失败、并且不会显示发生原因。
  • 从集群Shell可以观察到以下情况:

aff700s-c::> sp image update -node aff700s-c-01 -update-type network-full -package http://10.xx.xx.xx/A700S_BMC_0152.ima

Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected Do you want to proceed with the firmware update ? {y|n}: y SP firmware update has been successfully scheduled.

aff700s-c::*> sp image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
aff700s-c-01    yes      12/20/2018 19:53:57  1       -
aff700s-c-02    no       12/19/2018 19:53:57  100     12/19/2018 20:53:57
2 entries were displayed.

更新将从1%开始、但将在30秒后失败:

aff700s-c::*> sp image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
aff700s-c-01    no       12/20/2018 19:53:57  1       12/20/2018 19:54:28
aff700s-c-02    no       12/19/2018 19:53:57  100     12/19/2018 20:53:57
2 entries were displayed.

尝试直接从BMC更新时、会发现以下故障:
 

admin@[01-30]:~$ system fw upgrade bmc http http://10.xx.xx.xx/A700S_BMC_01.ima
Starting Firmware Update...
Check Parameter...
Connect to http server...wget: can't connect to remote host (): Bad file descriptor
fail...
Abort firmware update

事件日志显示BMC更新失败、但未说明原因。需要从/mroot/etc/mlog文件夹中的servprocd.log文件中获取此文件。出现以下故障:

0a0af1 02d5d3cd Thu Dec 20 2018 18:41:11 -05:00 [kern_servprocd:info:4957] 0x80f60ab00: 0: ERR: Servprocd::CLI: get_imp:  sp_image get called for BMC
00000009.000a0af2 02d5d4d4 Thu Dec 20 2018 18:41:37 -05:00 [kern_servprocd:info:4957] 0x80f608d00: 8003e8000000808f: ERR: Servprocd::CLI: get_imp:  sp_image get called for BMC
00000009.000a0af6 02d5d619 Thu Dec 20 2018 18:42:09 -05:00 [kern_servprocd:info:4957] 0x80f607900: 0: ERR: Servprocd::BmcManager: compare_lan_parameters: get() from sp_network_config_mdb_iterator failed for IPv4.
00000009.000a0af7 02d5d619 Thu Dec 20 2018 18:42:09 -05:00 [kern_servprocd:info:4957] 0x80f607900: 0: ERR: Servprocd::BmcManager: compare_lan_parameters: get() from sp_network_config_mdb_iterator failed for IPv6.
00000009.000a0b00 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: bmc_update_t: updated BMC status to updating
00000009.000a0b01 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting IP address...
00000009.000a0b02 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting File Name..
00000009.000a0b04 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting Number of retries...
00000009.000a0b05 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting FW select to BMC...
00000009.000a0b06 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Setting protocol to http...
00000009.000a0b07 02d5d6ee Thu Dec 20 2018 18:42:31 -05:00 [kern_servprocd:info:4957] Starting FW update...
00000009.000a0b0c 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: bmc_update_t: BMC update failed at state 0x0 due to error Image download invalid
00000009.000a0b0d 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: ERR: Servprocd::SpUpdate: SpUpdateStateHandleEvent: e_sp_update_failed event received in SP_UPDATE_IN_PROGRESS state.
00000009.000a0b0e 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: ERR: Servprocd::SpUpdate: SpUpdateReport: SP firmware update failure has been detected
00000009.000a0b0f 02d5d81a Thu Dec 20 2018 18:43:01 -05:00 [kern_servprocd:info:4957] 0x80fa4d100: 0: NOTICE: Servprocd::CLI: set_bmc_state: updated BMC status to online

 

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