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BMC 固件从 11.10 更新到 11.11 失败

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适用场景

  • FAS2750
  • 底板管理控制器 (BMC) 固件 11.10

问题描述

  • 将 BMC 固件从 11.10 更新到 11.11 时出错

[?]  Sat Nov 16 08:33:26 +0100 [Node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 11.10 to 11.11 has been triggered.'}
[?]  Sat Nov 16 08:34:01 +0100 [Node02: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP firmware image has been successfully transferred to SP using network interface.'}
[?]  Sat Nov 16 08:35:10 +0100 [Node02: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params: {'reason': 'Unable to successfully update SP firmware using network interface'}
[?]  Sat Nov 16 08:35:10 +0100 [Node02: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
[?]  Sat Nov 16 08:38:30 +0100 [Node02: rlm_hbtrcv_non_blocking: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Unable to update SP network information at this time.
[?]  Sat Nov 16 08:42:13 +0100 [Node02: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller

  • 通过集群提示和 BMC 提示远程升级尝试失败
  • SP 备份映像报告“未知”
  • 更新尝试期间无法成功取消归档固件包
  • SP 内部证书已更新 

Thu Apr 17 2025 13:45:23 +02:00 [kern_audit:info:3525] 8003e80000000730:8003e8000000082f :: Cluster:ssh :: 10.129.24.120:unknown :: Cluster:admin :: system service-processor api-service renew-internal-certificates :: Pending
Thu Apr 17 2025 13:45:29 +02:00 [kern_audit:info:3525] 8003e80000000730:8003e8000000082f :: Cluster:ssh :: 10.129.24.120:unknown :: Cluster:admin :: system service-processor api-service renew-internal-certificates :: Success

  • 节点存储库中提供了新固件

0000001f.0000a47e 0004b9db Thu Apr 17 2025 19:42:14 +02:00 [kern_servprocd:info:6878] 0x80880f900: 0: INFO: Servprocd::SpUpdate: IsSpUpdateNecessary: New SP Firmware package 11.11 is available.
0000001f.0000a481 0004b9db Thu Apr 17 2025 19:42:14 +02:00 [kern_servprocd:info:6878] 0x80880f900: 0: NOTICE: Servprocd::SpUpdate: SpUpdateReport: New SP package 11.11 is available on local node.

  • 通过串行控制台和 BMC 提示尝试更新失败,
  • 重新安装主板并尝试更新失败

 

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