FAS/FAS80 -即使在更换风扇后也会报告机箱风扇故障警报AFF
适用场景
- FAS或AFF为80
- AFF A800
- Data ONTAP 8
- ONTAP 9
- SysFan或IOFan出现故障
问题描述
- 多个系统风扇出现故障。
- 节点环境关闭
EMS.log显示：
[node-n1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2
[node-n1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)
[node-n1: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
[node-n1:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F2, Sysfan3 F1.
[node-n1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)
- 此平台为每个控制器配备3个系统风扇(共6个)
- 如果安装了IOXM、则会有3个系统风扇和3个IOFans
- 系统风扇位于控制器前面
- IOFans位于IOXM前面
- 将系统风扇与另一个托架中已知正常工作的系统风扇交换为错误后、问题描述仍会保留在同一托架上。
- 如果 问题描述 仅与一个系统风扇结合使用、则另一个节点应始终处于正常运行状态。请勿使用配对节点SysFans进行测试。
- 可在
SYSCONFIG -M中找到如下消息 ：
!Chassis!021530002902!111-01459!E0!
!FAN1!021528004801!441-00037!D0!
!FAN2!021528004775!441-00037!D0!
!FAN3: Error reading FRU EEPROM
!FAN4!021528005758!441-00037!D0!
!FAN5!021528004271!441-00037!D0!
!FAN6!021528004776!441-00037!D0!- 在
SP events中 ：
Aug 12 00:02:08 (none) seld[550]: FPGA event 21 : Fan Reset 3 asserted
Aug 12 00:02:09 (none) seld[550]: FPGA event 21 : Fan Reset 3 de-asserted
Aug 12 00:02:15 (none) : [353 INFO]FanDaemon: Fan module 3 was reset (waiting some time before accessing)
Aug 12 00:02:20 (none) : [353 INFO]FanDaemon: Fan module 3 reset should be complete (will attempt access next cycle)
Aug 12 00:02:26 (none) : [353 WARNING][Porting/platform/PDKFan.c:1661]FanDaemon: Failure to read FanModuleData from fan module 3
Aug 12 00:02:26 (none) : [353 WARNING][Porting/platform/PDKFan.c:1676]FanDaemon: Reset Fan Module 3
Aug 12 00:02:26 (none) : [353 INFO]Fan Module 3 Reset- 换用已知良好的风扇后、同一SysFan托架上仍然出现错误。