AFF A800两个NVDIMM均在启动时出现故障、并显示"NVMEM电池不存在"
适用场景
AFF A800
问题描述
- AFF A800节点无法启动、两个NVDIMM均出现故障、并且电池不存在：
Loading NVDIMM0 firmware version 2.6.2.c (was 2.5.3.c)Programming NVDIMM0 FW. This could take over 8 minutes. Please wait...Fri Dec 11 04:59:56 2020 [nvdimm.fw.upgrade.failure:ERROR]:NVDIMM controller in slot-11 failed to upgrade firmware because it is at ARMed state or has valid dataLoading NVDIMM1 firmware version 2.6.2.c (was 2.5.3.c)Programming NVDIMM1 FW. This could take over 8 minutes. Please wait...Fri Dec 11 04:59:56 2020 [nvdimm.fw.upgrade.failure:ERROR]:NVDIMM controller in slot-23 failed to upgrade firmware because it is at ARMed state or has valid dataWARNING: The battery is unfit to retain data during a poweroutage. This is likely because the battery isdischarged but could be due to other temporaryconditions.When the battery is ready, the boot process willcomplete and services will be engaged.To override this delay, press 'c' followed by 'Enter'Dec 11 05:01:59 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (not present) CRITICAL.CAUTION: Using this appliance without NVRAMbattery backup coupled with a powerfailure condition CAN CAUSE DATA LOSS.Are you sure you want to continue (y or n)? yDec 11 05:02:30 [localhost:nvmem.battery.notPresent:ALERT]: The NVMEM battery is not present. To prevent data loss, the system will shut down in 5 minutes.- 在后续启动时、两个NVDIMM都会报告错误情况：
BIOS Version: 13.5PEI start.CPU PEI initialization.Wait BMC self-test result.BMC self-test: OK.Running full memory initialization.DIMM F1: NVDIMM in ERROR condition (0x00000801).DIMM M1: NVDIMM in ERROR condition (0x00000801).- 运行诊断测试、其他组件通过但电池出现故障：
Battery: FAILEDExpect: 1 Present: 0Unable to send RAW command (channel=0x0 netfn=0x34 lun=0x0 cmd=0x71 rsp=0xce): Command response could not be provided------------------------------------------------------------Battery VPD:Manufacturer Name :Manufacturer Date :Device Chemistry :