使用BMC固件15.7或更低版本时、AFF A250节点意外重新启动

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适用场景

AF-A250
基板管理控制器(BMC)固件 15.7或更低版本

问题描述

意外节点暂停：

[node_name: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds. [node_name: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED [node_name: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED [node_name: env_mgr: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes. [node_name: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC) [node_name: mgwd: mgwd.notify.halt.result:info]: MGWD able to notify CLAM on its HA partner node that this node is undergoing a planned shutdown (reason: E). Error: -

SP-LATEST-SYSTEM-EVENT-LOG 或命令 system log sel 指示IPMI冷重置有多个总线可更正的错误：

BMC node_name> system log sel

3e1 | 03/08/2023 | 16:09:46 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
 3e2 | 03/08/2023 | 16:09:46 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
 ...
 3f1 | OEM record f2 | IPMI cold reset
 3f2 | OEM record f2 | Pilot Software reset

或通过FPGA重置BMC：

 1c9 | OEM record f2 | FPGA pull BMC whole reset
  1ca | OEM record f2 | Pilot AC cycle

可能无法访问此节点的BMC、即使通过串行控制台端口也是如此