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由于SP AFF在BMC 15.10上停止、HBT-A250意外重新启动

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aff-series
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hw
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适用场景

  • AF-A250
  • AFF-C250
  • ASA-A250
  • ASA-C250
  • FAS-500F
  • BMC 15.10、15.11

问题描述

  • 由于SP检测信号丢失、节点意外重新启动: 

[?]  Fri Nov 17 13:10:28 +0100 [NodeName: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
[?]  Fri Nov 17 13:21:27 +0100 [NodeName: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
[?]  Fri Nov 17 13:21:27 +0100 [NodeName: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
[?]  Fri Nov 17 13:31:46 +0100 [NodeName: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

[?]  Fri Nov 17 13:34:07 +0100 [NodeName: env_mgr: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
[?]  Fri Nov 17 13:44:07 +0100 [NodeName: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)
[?]  Fri Nov 17 13:44:08 +0100 [NodeName: mgwd: mgwd.notify.halt.result:info]: MGWD able to notify CLAM on its HA partner node that this node is undergoing a planned shutdown (reason: E). Error: -

  • BMC sel sel 日志显示Pilot FPGA AC cycle ,然后显示多个Bus Correctable errors : 

1c5 | OEM record f2 | FPGA pull BMC whole reset
1c6 | OEM record f2 | Pilot FPGA AC cycle
1c7 | 11/17/2023 | 12:50:16 | Power Supply #0x20 | Presence detected | Asserted
1c8 | 11/17/2023 | 12:50:16 | Power Supply #0x25 | Presence detected | Asserted
1c9 | 11/17/2023 | 12:50:17 | Power Supply #0x72 | Presence detected | Asserted
1ca | 11/17/2023 | 12:50:17 | Power Supply #0x73 | Presence detected | Asserted
1cb | 11/17/2023 | 12:50:19 | Battery #0x4a | State Deasserted
1cc | 11/17/2023 | 12:50:19 | Battery #0x4b | State Asserted
1cd | 11/17/2023 | 12:50:19 | Battery #0x4c | State Asserted
1ce | 11/17/2023 | 12:50:19 | Battery #0x4d | State Deasserted
1cf | 11/17/2023 | 12:50:19 | Battery #0x4f | State Deasserted
1d0 | 11/17/2023 | 12:50:19 | Other FRU #0x50 |
1d1 | 11/17/2023 | 12:50:19 | Other FRU #0x50 |
1d2 | 11/17/2023 | 12:50:19 | Other FRU #0x50 |
1d3 | 11/17/2023 | 12:50:19 | Other FRU #0x50 |
1d4 | 11/17/2023 | 12:50:36 | Critical Interrupt #0x31 | Bus Correctable error | Asserted

 

 

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