报告了外部磁盘架的 ACP 错误

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Category:: disk-shelves<a>2008924259.</a>

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适用场景

IOM12磁盘架

问题描述

EMS.log 报告两个磁盘架ACP模块均出现故障。示例：

ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 1: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top left, on shelf module A.

ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top right, on shelf module B.

monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 1b. Check fans, power supplies, disks, and temperature sensors.

callhome.shlf.fault:error]: Call home for SHELF_FAULT

CLI 会报告两个 ACP 模块的严重状态：

Cluster::> system node run -node <node name> -command storage show fault -v

Enclosure Status: critical

Channel: 1b

Shelf: 24

Shelf Type: DS224-12

Product Serial Number: XXXXXXXXXXXXXXX

Module Type: IOM12

Vendor Unique Element 85-IOM12: (ACP)

Element Status Status Bytes Status Descriptions

1 [IOM12 A] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL

2 [IOM12 B] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL

禁用/重新启用ACP后、问题描述仍会保留
重新拔插磁盘架模块后、问题描述仍然存在
更换磁盘架模块后、问题描述仍会保留
磁盘架重新启动后、问题描述仍会保留