跳转到主内容

在固件升级期间、A400/FAS8300/FAS8700 BMC脱机

Views:
11
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw<a>2009224891</a><a>用于翻译</a>
Last Updated:

适用场景

  • AFF-A400
  • FAS8300
  • FAS8700
  • BMC FW (固件)版本13.6P1或更早版本

问题描述

  • 在BMC固件升级期间(需要重新启动BMC)、它可能会挂起、从而可能导致ONTAP 关闭事件。
  • 当BMC挂起时、BMC网络和节点的远程控制台访问都将丢失、需要物理控制台访问权限才能重新启动BMC。
示例:
 
7/15/2022 14:38:25  nodename     NFORMATIONAL sp.heartbeat.resumed: Received IPMI heartbeat from the Service Processor (SP).
7/15/2022 14:37:45  nodename     NOTICE        callhome.sp.hbt.missed: Call home for SP HBT MISSED
7/15/2022 14:37:45  nodename     ERROR         sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
7/15/2022 14:32:00  nodename     ALERT         hm.alert.raised: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller
7/15/2022 14:27:54  nodename     ERROR         sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
7/15/2022 14:27:54  nodename     DEBUG         sp.servprocd.upd.unexpt.evts: reason="BMC update - Update has timed out. Last status code (8)"
7/15/2022 14:26:01  nodename     ERROR         sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
7/15/2022 14:12:54  nodename     DEBUG         sp.servprocd.upd.evts: reason="SP Firmware network update from 13.5 to 13.6P1 has been triggered."

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.