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系统上报告"机箱风扇FRU故障:多个风扇出现故障"

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Votes:
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Category:
fas-systems
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9
  • FAS / AFF系统

问题描述

  • 琥珀色指示灯 亮起
  • EMS报告两个节点的风扇和PSU的多个错误:-
Fri May 20 20:34:35 +1000 [hocnas-01: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating
Fri May 20 20:34:38 +1000 [hocnas-01: dsa_worker1: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED
Fri May 20 20:35:00 +1000 [hocnas-01: monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed. Disk shelf fault.
Fri May 20 20:35:33 +1000 [hocnas-01: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed
Fri May 20 20:41:01 +1000 [hocnas-01: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating
Fri May 20 20:41:31 +1000 [hocnas-01: env_mgr: monitor.fan.ok:notice]: All fans are OK.
Fri May 20 20:44:11 +1000 [hocnas-01: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruMultiFaultAlert , Alerting Resource = PSQ094174100430 raised by monitor chassis
Fri May 20 20:44:11 +1000 [hocnas-01: cphmd: hm.alert.raised:alert]: Alert Id = CriticalFruMultiFaultAlert , Alerting Resource = PSQ094174101084 raised by monitor chassis
Sat May 21 15:00:00 +1000 [hocnas-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
Sat May 21 15:00:00 +1000 [hocnas-02: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Sat May 21 15:41:42 +1000 [hocnas-02: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating
Sat May 21 15:42:12 +1000 [hocnas-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed
Sat May 21 15:47:44 +1000 [hocnas-02: dsa_worker1: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED
  • 节点2的SP报告为psu_present、表示缺失:
Sensor Name    | Current   | Unit     | Status    | LCR     | LNC     | UNC     | UCR
 ----------------- ------------ ------------ ------------ ----------- ----------- ----------- -----------
 PSU1_Present    | 0x0     | discrete   | Absent   | na     | na     | na     | na
 PSU1_Fault     | na      | discrete   | na      | na     | na     | na     | na
 PSU2_Present    | 0x0     | discrete   | Absent   | na     | na     | na     | na
 PSU2_Fault     | na      | discrete   | na      | na     | na     | na     | na

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