CHS-2478:由于MSATA设备故障、AFF或FAS存储系统无法启动
问题描述
- 以下存储系统发生控制器中断且无法启动:
- AFF C190、AFF A150、AFF A200、AFF A220、AFF A300、AFF A700
- FAS2620、FAS2650、FAS2720、FAS2750、FAS2820、FAS8200、FAS9000
- 节点关闭并出现以下情况之一:
PANIC: thread (xxx) on cpu hung for 4001 milliseconds in process xxx Panic string: g_vfs_done(): rootfs.uzip read error - suspect boot device
Panic string: Process mgwd unresponsive for 620 seconds in process nodewatchdog
Could not load fat://boot0/X86_64/freebsd/image1/kernel:Device not found
ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat) - 自动启动失败、并显示以下错误消息:
BIOS Version: 11.7
Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
Loading Device Drivers ...
Configuring Devices ...
CPU = 1 Processor(s) Detected.
Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0)
CPUID: 0x00050664. Cores per Processor = 12
32768 MB System RAM Installed.
Boot Loader version 6.0.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.(star)ERROR: Failure to build endpoint environment variables. Autoboot will be disabled.(star)
- BMC事件日志指示以下错误:
[Controller.notice]: Appliance user command panic.
[IPMI.notice]: 001f | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown" [BMC.critical]: Filer Reboots
[IPMI.notice]: (PUA) Enable power to all PCIe slots
[IPMI.notice]: (PUA) Enable power to all PCIe on board device
[IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final
[IPMI.notice]: (PUA) Power status of all PCIe slots unchanged
[IPMI.notice]: 0023 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"[SysFW.warning]: Error loading ENV variables, creating defaults
[SysFW.warning]: Failed to read FW image on boot media: Device not found. Auto up
[SysFW.warning]: date skipped
[IPMI.notice]: 0024 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
[BMC.critical]: Heartbeat stopped