CFBMC-6022：由于 BMC SoC 挂起导致 BMC FW 13.11X 关闭 ONTAP

最后更新
另存为PDF

Views:: 1

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: hw

Last Updated:

问题描述

运行的平台：

BMC 固件 13.11
BMC 固件 13.11P1

在错过和停止心跳后，由配对节点执行接管。

ONTAP 在过去 600 秒内未收到来自服务处理器 (SP) 的 IPMI 检测信号
ASUP 系统已通知 SP 检测信号已停止
系统已重新启动以恢复 BMC

EMS 日志示例：

ERROR  asup.post.drop: AutoSupport message (HA Group Notification from node-01 (SP HBT MISSED) NOTICE) was not posted to NetApp. The system will drop the message.
ERROR  mgmtgwd.vreport.nodesUnreachable: Vreport encountered some unreachable nodes. The report may be incomplete.
ALERT  callhome.sfo.takeover: Call home for CONTROLLER TAKEOVER COMPLETE AUTOMATIC
ERROR  cf.fsm.takeoverOfPartnerDisabled: Failover monitor: takeover of node-02 disabled (local halt in progress).
EMERGENCY   monitor.shutdown.emergency: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)
EMERGENCY   sp.ipmi.lost.shutdown: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
ALERT  callhome.sp.hbt.stopped: Call home for SP HBT STOPPED
ALERT  callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
ERROR  sp.heartbeat.stopped: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.